FAQ

 USCG MERCHANT MARINER MEDICAL EXAMS & COAST GUARD PHYSICALS

Key West Urgent Care FAQ

Q: What kinds of problems are treated at Key West Urgent Care?
A: We see patients for falls, cuts, skin infections, childhood illnesses, respiratory infections, (i.e. flu, cough, congestion, sore throat) and gastrointestinal infections (i.e. nausea, vomiting, diarrhea, stomach pain).

We also treat many chronic diseases, such as diabetes, high blood pressure, thyroid disease, gout and high cholesterol.

*If you have difficulty breathing, severe allergic reactions with face/mouth swelling, chest pain, fainting, heavy bleeding/hemorrhaging, you should go to the emergency room or call 911 immediately!
Q: Can you be my primary doctor?
A: Yes. We treat patients for many chronic diseases, as well as provide annual checkups for adults. We are currently accepting new patients.
Q: Can I make an appointment?
A: Yes. We take appointments Monday through Saturday. Appointments must be made at least one day in advance. Same-day visits are based on a walk-in basis.
Q: What kinds of problems are treated at Key West Urgent Care?
A: If you have questions about whether we can help you, contact our medical professionals to find out what we do.
Q: Do you take insurance?
A: Yes. We are in-network with Medicare, BCBS, Aetna and Cigna. If you have out-of-network or no insurance, you can still be seen and pay up front. We will provide receipts so you can be reimbursed by your out-of-network insurance.
Q: How often do I need a tetanus shot?
A: A tetanus booster is needed every five years in Florida. If you have a dirty wound or puncture you have two weeks to get the booster if it is due.
Q: Why do I have to come in to the office for a medication refill?
A: Patients being treated with medicine must be seen by the provider at least once every year, and they often need lab testing to check for harmful side effects and that the current dose is working as expected.
Q: What testing can be done in the office?
A: Blood tests are sent to Quest Lab and most results are back the next day. Urine drug screens (DOT and State 10 panel). In-house tests are available for Influenza, strep throat, mono, pregnancy and urinalysis.
Tricia Popowsky
I am on vacation, and started feeling like I had a sinus infection. I came here, and they let me wait inside in a room almost immediately because we had just a golf cart. The PA and nurse were both super nice and helpful. I was there around 40 minutes total, which was much quicker than anticipated.
Lauren Dean
Dr. Wagstaff literally saved my eyes--and a life goal of mine. I've been training for the Swim Around Key West for the past six months and made the unfortunate mistake of using anti-fog spray in my goggles, which resulted in the worst, most painful, chemical/allergic reaction three days before the race was scheduled. I showed up to the center for the first time, and Dr. Wagstaff was extremely kind, professional, caring and understanding. He thoroughly examined my eyes, prescribed eye drops, and alleviated any fears I had of going blind or feeling as though something was in my eye. One day later, I feel so much better and can see enough to feel comfortable racing now. He even called to check in on how was doing the next morning. I highly recommend Dr. Wagstaff and am dedicating my swim to the kindness and generosity of this center. In gratitude.

Contact Us

Address

Key West Urgent Care & Family Doctor
1501 Government Rd 
Key West, FL 33040

In Business Since 2005

Office Hours

Mon - Fri
-
Sat - Sun
Closed
AHCA License # HCCC9224

Payment Options

Visa Payment Accepted
MasterCard Payment Accepted
Discover Payment Accepted
Insurance Accepted: BCBS, Aetna, Cigna, United, Tricare For Life, Medicare
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